Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you register for an account, make a purchase, or interact with certain features of our service. This may include:

• Personal Data: Email address, name, and other contact details.
• Account Information: User ID, subscription level, and monitoring preferences.
• Payment Information: Transaction details processed through secure payment systems. We do not store full credit card details on our servers.

Additionally, we collect certain information automatically when you visit our site:

• Usage Data: We use Microsoft Clarity and Google Analytics to collect information about how you interact with our website, including the pages you visit, the time spent on those pages, and other diagnostic data.

2. Use of Your Information

We use the collected information to:

• Provide, operate, and maintain our service.
• Process transactions and manage subscriptions.
• Communicate with you regarding updates, security alerts, and administrative messages.
• Respond to inquiries and offer customer support.
• Improve user experience and develop new features.
• Analyze usage patterns and website performance through third-party analytics tools.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. This includes the use of first and third-party cookies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly without cookies.

4. Third-Party Services

We utilize third-party services to improve our website and services:

• Microsoft Clarity: We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of features and online activity. Additionally, we use this information for site optimization and to improve user experience. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
• Google Analytics: We use Google Analytics to collect information about how visitors use our site. This information helps us understand website traffic and improve our offerings. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on pages. For more information about how Google collects and processes your data, please visit the Google Privacy Policy.

These providers may use cookies and other tracking technologies to collect data about your activities on our website and other sites.

5. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our service, conducting our business, or servicing you, as long as they agree to keep your information confidential.
• Legal Requirements: If required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. Data Security

We implement reasonable security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.

8. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Your Rights

You have the right to access, correct, update, or delete your personal information. You can make changes to your account information by logging into your account settings. If you need assistance, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the service after any modifications indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@webmonitor.fyi.